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Leadership
Do
Skillful and Continual Analysis
Curriculum
Guideline Five
Because
there is no one best way to manage courts, court managers must use hard
and soft data to analyze unique court management circumstances and
conditions. Reliable data and
informed analysis produce the basis for accountability and continual
improvement.
Knowledge,
Skills and Abilities
-
Knowledge
of information and data needs; national, state, and local databases;
how to acquire needed information; how to analyze necessary data; and
how to use statistics, analytic staff, and reports;
-
Ability
to be inquisitive about and to scrutinize court performance openly,
honestly, and continually;
-
Skill
in problem recognition and definition, diagnosis, analysis, and in
finding alternative solutions;
-
Ability
to use objective data and anecdotal information when considering or
conducting performance assessments;
-
Skill
in thinking logically and outside the box;
-
Knowledge
of the Trial Court Performance Standards and the accompanying
assessment and measurement system;
-
Skill
in using performance measurement, resource allocation tools, and
benchmarking to measure program costs, court performance, and
outcomes;
-
Knowledge
of strategies, techniques, and skills such as total quality management
and current management tools; and
-
Skill
in making adjustments based on assessments of how well the court is
doing.
View
the Summary
of Leadership Curriculum Guidelines or click on each of the five
Curriculum Guidelines to see the associated Knowledge, Skills and
Abilities:
Curriculum
Guidelines
Be
Credible in Action
Create
Focus Through Vision Manage
Interdependencies: Work Beyond the Boundaries Produce
a High Performance Work Environment Do
Skillful and Continual Diagnosis
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