Court Community Communication

Leadership and Program Management

Curriculum Guideline Six

Court leaders must lead Court Community Communication and direct and oversee staff assigned to it.  To do so, they must ensure that communications fit with the court purposes, people, processes, and operations that they support.  Effective courts ensure that court community communication needs are assessed and prioritized, and that programming to meet those needs is well-managed and evaluated.

Knowledge, Skills and Abilities

• Ability to lead the planning and delivery of court community communication through the court executive leadership team and others, both judges and staff;

• Ability to assess overall court community communication needs and determine whether the court is meeting those needs;

• Skill in assessing the court’s capacity to perform community outreach, public information, and media relations, to assign the right people to the right task, and to build staff capacity if it is lacking;

• Skill in prioritizing communication issues and needs;

• Ability to plan court community communication needs and to allocate existing and acquire needed resources for court community communication;

• Skill in developing and delivering communications programming that will have the greatest impact on needs for the lowest cost in resources -- human, technology, and otherwise;

• Ability to develop and utilize evaluation techniques to determine the effectiveness of both old and new communication programming;

• Ability to adjust community communication strategy, staff assignments, and delivery when needed.

View the Summary of Court Community Communication Curriculum Guidelines or click on each of the other five Curriculum Guidelines to see the associated Knowledge, Skills and Abilities:

Curriculum Guidelines

Purpose and Communication Fundamentals

Understandable Courts

Community Outreach

Public Information

The Media and Media Relations

Leadership and Program Management

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