National Association for Court Management

  Core Competency Curriculum Guidelines

   



 

Essential Components

Program Management

Curriculum Guideline Five

Court leaders must lead, oversee, coordinate, and evaluate Essential Components.  This requires an understanding of what services they provide, service delivery model alternatives, funding, and evaluation.  Essential Components and other court and justice system operations and workflows must also be aligned with and support the judiciary’s purposes and roles.

Knowledge, Skills and Abilities

  • Knowledge of the roles, functions, operations, and values of all the agencies, programs, and services that provide the court with Essential Components and their impact on court performance and specific court operations;

  • Knowledge of the actual tasks performed by Essential Components;

  • Ability to manage Essential Components so as to promote justice values such as independent and impartial judicial decisions, due process, equal protection, fairness, consistency, and predictability;

  • Skill in working with others to solve justice system problems such as jail over-crowding;

  • Knowledge of alternative service delivery models, including outsourcing and use of volunteers, interns, practicum students, and community service organizations for diverse Essential Components;

  • Knowledge of alternative case management techniques and practices used in Essential Component services and programs;

  • Ability to use information systems and technologies to support program operations and to link the court and all other aspects of the justice system - juvenile, family, civil, and criminal;

  • Knowledge of funding alternatives for Essential Components and which funding models are appropriate for which programs and services;

  • Skill in allocating and, when necessary, acquiring needed funding, technology, and other resources needed for effective Essential Components;

  • Ability to read and understand accounting reports covering Essential Components;

  • Ability to develop relevant measures and measurement systems to monitor and evaluate Essential Component performance, to hold them accountable, as well as to achieve expected outcomes for litigants, including fair, efficient, and prompt case processing;

  • Skill to create needed collaborative partnerships among courts, ancillary programs, community services, non-profits, and legislative and executive branch agencies at the state and local level.

View the Summary of Essential Components Curriculum Guidelines or click on each of the other four Curriculum Guidelines to see the associated Knowledge, Skills and Abilities:

Curriculum Guidelines

Purpose, Role, and Vision

Case Preparation

Adjudication and Enforcement

Court Infrastructure

Program Management

 


 

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