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Introduction
and Overview
History
Ten
Core Competencies in Brief Oversight
NACM/PDAC, Production Prime Authors, and Reviewers
History
The National Association for Court Management
(NACM) Core Competency Curriculum Guidelines flow from a process begun in
1990 when NACM undertook a Delphi survey of all its members to evaluate
its goals, priorities, and services.
Survey results reported to the NACM Annual Conference in 1991 and
in the fall 1991 issue of The Court Manager clearly indicated that
the nation’s trial court managers wanted more national programs that
were:
-
Accessible
and affordable
-
Relevant
to daily practice; and
-
Reflective
of the full range of court manager responsibilities
NACM
responded by adding regional mid-year conferences in the spring to
complement their summer annual conferences and by initiating planning
toward a multi-year education and professional development action plan.
Among
other initiatives, the NACM Professional Development Advisory Committee
(NACM/PDAC) was formed in 1992. Drawing
on the 1990 Delphi survey, this committee began work toward improved NACM
educational programming by reaching consensus on the core areas of court
management skill and responsibility.
An initial list of 14 was re-formulated into 10 core competencies,
areas in which court managers should have acceptable levels of knowledge,
skill, and ability (KSAs). Over
10 years, these core areas evolved into 10 interrelated and interdependent
core competencies:

NACM
responded by adding regional mid-year conferences in the spring to
complement their summer annual conferences and by initiating planning
toward a multi-year education and professional development action plan.
Among
other initiatives, the NACM Professional Development Advisory Committee
(NACM/PDAC) was formed in 1992. Drawing
on the 1990 Delphi survey, this committee began work toward improved NACM
educational programming by reaching consensus on the core areas of court
management skill and responsibility.
An initial list of 14 was re-formulated into 10 core competencies,
areas in which court managers should have acceptable levels of knowledge,
skill, and ability (KSAs). Over
10 years, these core areas evolved into 10 interrelated and interdependent
core competencies (see next page).
With
funding from the State Justice Institute (SJI) and the Bureau of Justice
Assistance (BJA) and in cooperation with the National Center for State
Courts Institute for Court Management (NCSC/ICM), the Justice Management
Institute (JMI), and others, NACM/PDAC then refined the 10core areas.
The first step was a survey of 200-plus experienced court managers
designed to produce KSAs for each of 10 core competencies and several
focus groups attended by leading court managers, researchers, and
academics.
Next,
90 carefully selected court administrators, court management faculty, and
researchers built on the results of the initial survey and focus groups to
delineate the initial structure and substance of the 10 Core Competencies.
A third survey of 250 experienced respondents then: 1) evaluated
how essential (important) the 10 Core Competencies and related KSAs, as
well as 12 general management KSAs, are; 2) estimated the proportion of
court managers who had substantial performance inadequacies with regard to
each of the Core Competencies and KSAs; and 3) selected the 10 KSAs with
the highest priority for NACM educational programming.
With
staff support from JMI and in cooperation with NCSC/ICM, NACM then applied
for and received SJI funding
approval for, among other deliverables, development and publication of
Core Competency Curriculum Guidelines.
This phase, which began in late 1996, culminated in this
publication. From 1996 to the
present, the Guidelines were produced and disseminated under the
supervision of the reconstituted NACM /PDAC).
NACM/PDAC project goals were ambitious and the results were
significant.
The
NACM Core Competency Curriculum Guidelines provide for the first time a
comprehensive statement of what court
leaders need to know and be able to do.
Acceptance and use of the Guidelines is already widespread.
Written comments and requests for technical assistance have been
received from 43 states, the District of Columbia and Puerto Rico, Canada,
Nicaragua, Australia, Palau, Singapore, and Hong Kong.
Presentations and programs have been made at NACM Annual and
Mid-Year Conferences since 1997, at National Association for State
Judicial Educators (NASJE) and Middle Atlantic Association for Court
Management Annual Conferences, and statewide professional association and
state judicial branch education programs in Arkansas, Arizona, California,
Connecticut, Colorado, Florida, Georgia, Michigan, Minnesota, Missouri,
New Jersey, New York, Pennsylvania, Texas, Vermont, Washington, Wisconsin,
Canada, and Hong Kong, among other jurisdictions.
National providers including JMI, the NCSC/ICM Court Executive
Development Program (Phases I and II), the National Judicial College, as
well as several universities, built from the Guidelines to plan and
deliver workshops, seminars, and graduate programs.
Prior
to this publication, initial drafts of the Guidelines were published in The
Court Manager beginning with the original versions of this
Introduction, and the Caseflow Management and Resources, Budget and
Finance Curriculum Guidelines in the 1998 Winter Issue, which was issued
in early 1999. Through
dissemination of the Guidelines in The Court Manager and
international, national, regional, state, and local education programs,
court leaders, with help from judicial educators, judicial branch
education faculty, consultants, and academics, have been able to assess
their learning needs and to improve their performance and the performance
of their courts. This honors
NACM’s belief that continuing professional and personal development is
the essence of professionalism.
Structure
and Underlying Assumptions
Each of the 10Core
Competency Curriculum Guidelines moves from the general to the specific in
three steps beginning from: 1) Introduction: What This Competency Is and
Why It Is Important, followed by 2) Summary Curriculum Guidelines: What
Court Leaders Need to Know and Be Able to Do.
Section II for each Core Competency presents four to six Curriculum
Guidelines for each Core Competency.
Each Guideline then concludes in Section III with, 3) Required
Knowledge, Skills, and Abilities for each Curriculum Guideline:

Understanding
and effective use of the 10 Core Competency Curriculum Guidelines requires
knowing what the Guidelines are not.
The 10 Core Competency Curriculum Guidelines are not a final
statement of any one, much less every, court leader competency.
The Guidelines must evolve as the field’s issues and challenges
change. Moreover, the
Curriculum Guidelines are not curricula or lesson plans.
NACM/PDAC took pains not to cross the “curriculum
development line.” The
Guidelines presented lay out what court leaders need to know and be able
to do, leaving curriculum development to others and later project phases.
Purposes
and Responsibilities of Courts sits in red in the center of the Core
Competency Curriculum Guidelines wheel (see Figure 1 above) for a reason.
The centrality of purposes to the substance of both the entire set
of 10 Core Competencies and to each of the 10Guidelines became apparent as
the early Guidelines were being drafted, reviewed, and approved.
Early on, NACM/PDAC concluded that the Guidelines and the
competencies they articulated must be grounded by the purposes and
responsibilities of the courts. The
presumption is that court leader competency is a means to an end.
Courts do not exist so their leaders can manage them.
For this reason, purpose is central to all 10Guidelines, which
means there is substantive overlap between the Guidelines.
Besides
the centrality of the purpose and responsibilities of courts in every
Guideline, overlap and redundancy between the 10 Guidelines is present for
two other reasons. While
distinct, the 10 competencies are interrelated.
And redundancy and overlap is present because each Core Competency
Curriculum Guideline was drafted so that it could stand on its own.
The
intended audience of the Guidelines and curricula built around them is
court leaders including elected and appointed court managers, senior staff
and aspiring juniors with both technical and administrative
responsibilities, and judges who are in and who aspire to
leadership positions.
The
Guidelines assume a court executive leadership team that includes both
court managers and judges. The
team relationship between court managers and judges in leadership
positions that is presumed, and even advocated, throughout the Guidelines
emerged after considerable reflection and discussion.
The selected model assumes that judicial administration is a team
sport played by interdependent professional peers.
Two
extreme models of the relationship between judges in leadership positions
and court managers were considered and rejected by NACM/PDAC as the
structure and substance of the Guidelines took shape in the drafting and
approval of the first Curriculum Guideline, Caseflow Management. The first model to be rejected was a firm hierarchical
boss/subordinate relationship. In
this rejected model, decisions and direction flow down from the judge(s)
in charge to court managers and other staff.
Judges unilaterally decide and direct and court managers and staff
listen, obey, and implement judicial mandates.
While assumed and carefully practiced in more than a few courts by
more than a few administrative judges and court managers, this was not
the model selected by NACM/PDAC. This
model neither reflects the nature of the realities that challenge courts
and their leaders nor the relationships and responsibilities of distinct
professionals in high-performing courts.
The second rejected model was a relationship of complete equality
in which leadership and policy and final decision authority were equally
shared between judges and court managers.
This model is likewise flawed practically and politically.
The model assumed in the Guidelines is a partnership between
professional peers in which one party, the judge(s) in charge, has
ultimate formal authority. The
Guidelines are designed to help elected and appointed court managers and
judges in and aspiring to leadership positions.
Thus the inclusive term court leader rather than
court manager.
The
Core Competency Curriculum Guidelines are also not intended, nor
are they appropriate, to test or to grade either practicing or aspiring
court managers or their judicial superiors.
Rather, their purpose is self-assessment and self-improvement.
Use of the Core Competency Curriculum Guidelines to evaluate the
performance of a practicing court manager or the judge(s) whom they serve
is neither intended nor appropriate.
While all 10 Core Competencies, and related Curriculum Guidelines
and KSAs, are crucial, NACM does not assume that any single court
leader has or could master every Core Competency, much less every
Curriculum Guideline and KSA, nor, given the team concept, do they need
to.
The
Core Competency Curriculum Guidelines are not self-executing in two
important respects. First,
when using the Core Competency Curriculum Guidelines for self-assessment
and the planning of education, training, and development programs, court
leaders and those responsible for their educational programs still must
decide which Core Competencies, Guidelines, and KSAs are most in need of
development, taking into account: 1) the needs of individual learners, 2)
the needs of the target audience as a whole, and 3) the impact of existing
performance and knowledge gaps on court performance.
Second,
much-needed curricula do not exist. With
this and earlier publications, NACM aims to stimulate development of
needed curricula and, obviously, multi-year educational programs built
around the Guidelines.
Despite
these limitations, the NACM/PDAC Core Competency Curriculum Guidelines
move forward the court management profession and its literature.
Court reform from the turn of the century through the late 1980s
was driven by the unified court concept.
The unit of analysis was court systems as a whole.
Key issues included the structure and organization of the court
system, its funding, and authority relationships between the chief
justice, the central administrative office, and two or more levels of
courts and court leaders.
The
Trial Court Performance Standards produced by the National Center
for State Courts with Bureau of Justice Assistance funding in 1990 was the
next significant set of organizing ideas and concepts to ground the field
of judicial administration. Attention
shifted from the court system’s structure, organization, funding, and
authority relationships, to what trial courts should produce, and their
performance, regardless of structure, organization, funding, or authority
relationships. The unit of analysis shifted focus from the court system as a
whole to trial courts as organizations.
The
NACM/PDAC Core Competency Curriculum Guidelines expands the past focus on
the court system as a whole and trial courts as organizations by directing
attention to the individuals responsible for the court’s leadership.
The Guidelines recognize that neither court systems nor their
constituent courts can operate efficiently or effectively without
competent court leaders, professionals who understand that their and their
staff’s continuing personal and professional development is a necessity,
not a luxury. Personal and
profession development of court leaders and their successors and staff is
an investment that pays dividends year after year.
Prior
to a brief review of the 10 Core Competencies, a word on three ways they
can be used. First, public,
not-for-profit, and for-profit national, regional, state, and local
educational providers can organize court management educational programs
and specific workshops and workshop modules around them.
Curricula built around the Guidelines have been and, no doubt, will
continue to be delivered face-to-face at NACM, regional, and state
association conferences and elsewhere, and from remote sites through
electronic self-paced and other “distance” learning, and during
national, regional, state, and local train-the-trainer programs.
Second, and closely related, the Core Competency Curriculum
Guidelines provide a reliable tool for court leaders to assess their own,
their staffs’, and their colleagues’ professional development needs
and educational priorities. Third,
and as or more important than educational programming and self assessment,
the Guidelines are meant to be read and reflected upon by practicing and
potential court leaders and others from the judiciary, the academy, and
elsewhere as a source of information, knowledge, and perhaps even
increased understanding of courts, their purpose, processes, practices,
and the people who lead them.
Ten
Core Competencies In Brief
The
10 Guidelines are described in brief below in the order in which they are
presented in this publication. We
begin with Purposes and Responsibilities of Courts because this
competency properly grounds and orients the other nine Core Competencies.
Caseflow Management, the first Curriculum Guideline
developed and published by NACM/PDAC, is second because it reflects the
most basic thing courts do -- process cases from filing to closure. Next is Leadership, the energy behind every court
system and court accomplishment. Court
leaders use Visioning and Strategic Planning tools to avoid
stagnation and keep focused on purpose, core values, and continuous
improvement. Essential
Components constitute the many services and programs managed by the
judiciary and others, which while critical to court performance, are not
dealt with by the other competencies.
Court Community Communication link the courts to those they
serve. Resources, Budget,
and Finance is a core management function that impacts every court
operation. It is followed by Human
Resources Management, which is linked in order of presentation and as
a matter of practice in high-performing courts to Education, Training,
and Development --judicial branch education.
Last, Information Technology Management, which while not an
end unto itself, is essential because if managed well it can help all
courts do what they do faster, cheaper, and better. Purposes
and Responsibilities of Courts
Purposes and Responsibilities of Courts are the
epicenter of the NACM Core Competencies.
Purposes and Responsibilities of Courts provide the reason, the
root, and the foundation for the other nine Core Competencies.
Purposes gives legitimacy to the exercise of Leadership, informs
Visioning and Strategic Planning, and orients the practice of Caseflow
Management and the other six more technical competencies. Caseflow
Management
Caseflow Management is the process
by which courts carry out their primary function: moving cases from filing
to closure. This includes all
pre-trial events, trials, and increasingly, events that follow closure to
ensure the integrity of court orders and timely completion of
post-disposition case activity. Effective
caseflow management makes justice possible not only in individual cases,
but also across judicial systems and courts, both trial and appellate.
Caseflow Management helps ensure that every litigant receives
procedural due process and equal protection.
Properly understood, Caseflow Management is the absolute heart of
court management.
Leadership
Leadership is the energy behind
every court system and court accomplishment.
Fortunately, and contrary to some received wisdom, leadership is
not a mysterious act of grace. Effective
leadership is observable and, to a significant extent, learnable.
Academic debate about the difference between leadership and
management has resulted in consensus that a difference exists, which is not
a matter of “better” or “worse.”
Both are necessary “systems of action.”
In the memorable words of Warren Bennis: “Managers do things
right. Leaders do the right
things.”
Visioning
and Strategic Planning
Visions are holistic, inspirational
future snapshots. They look
forward and reach back to core values: the ends of justice and service and
the means of judicial independence, substantive and procedural due
process, equal protection, access, and the fair and efficient application
of the law to the facts. Visioning
invites court leaders, their justice partners, and the community, first to
imagine and then to deliver the future they prefer.
Strategic planning is a process -- involving principles, methods
and tools--to help court leaders decide what to do and how and when to do
it. Strategic planning
translates vision into plans and action.
Essential
Components
Courts and judges do not just
consider evidence provided by the parties, rule on motions, and decide
cases on the merits. Increasingly,
information is provided to the court by programs annexed to the court or
the case rather than by the parties to litigation.
Courts must deliver and use this information as well as manage
other Essential Components, which range from the relatively mundane such
as court security, courtrooms, clerks, and reporters, to the sophisticated
such as child custody evaluations, legal research staff, and indigent
defense. These and other
services, programs, and infrastructure not dealt with by the other Core
Competencies constitute the court’s Essential Components.
Effective court leaders understand the court’s Essential
Components and, regardless of who has formal authority over them, work to
ensure they are well managed.
Court
Community Communication
If
the courts are to be accessible, open, responsive, affordable, timely, and
understandable, courts must learn from and educate the public.
To interact effectively with their many publics, court leaders must
understand the media and its impact on the public’s understanding of and
satisfaction with the courts. Understandable courts, skillful community outreach, and
informed public information improve court performance and enhance public
trust and confidence in the judiciary.
Resources,
Budget and Finance
The allocation, acquisition, and
management of the court’s budget impacts every court operation and,
arguably, determines how well, and even whether, courts achieve their
mission in the American political system.
Resources are rarely sufficient to fund everything of value the
courts or any other organization might undertake.
When resource allocation and resource acquisition are skillful,
courts preserve their independence, ensure their accountability, both
internally and externally, improve their performance, and build and
maintain public trust and confidence.
Human
Resources Management
Courts need good people, people who
are competent, up-to-date, professional, ethical, and committed.
Effective Human Resources Management not only enables
performance but also increases morale, employee perceptions of
fairness, and self-worth. People
who work in the courts are special. Their
jobs and the work of the courts are not too small for the human spirit.
With proper leadership, court Human Resources
Management contributes to meaning and pride over and beyond the reward of
a paycheck. Excellent Human
Resources Management is unlikely in an otherwise mediocre court.
Education,
Training and Development
Education, Training, and
Development help courts improve court and justice system performance and
achieve their desired future. Education,
Training, and Development programs are aimed at judges, court staff
--especially those in and aspiring to leadership position -- as well as
others on whom the court depends, both inside and outside the courts.
Thus, the term judicial branch education, as opposed to judicial
education. Because judicial
branch education helps actuate all other competencies and helps courts
maintain balance between the forces of change and enduring principles,
effective court leaders take responsibility for it. It is not merely remedial and limited to training.
Rather, judicial branch education is strategic and involves
Education, Training, and Development.
Information
Technology Management
While
it is decidedly not an end unto itself, Information Technology can help
all courts do what they do faster, cheaper, and better.
Computerization allows courts to dispense justice in the face of
increased expectations of efficient and instant service; significant
changes in people’s mobility and the social, political, and economic
environment; and increased caseload volume and complexity.
Court leaders who effectively manage Information Technology know
its limitations and the challenges it presents.
They also know if its promise is realized, Information Technology
can improve court and justice system operations, public access to the
courts, and the quality of justice.
The
National Association for Court Management Professional Development
Advisory Committee (NACM/PDAC0 oversaw and guided the development of the
Core Competency Curriculum Guidelines.
Current members include: the NACM/PDAC Chair Frank Broccolina,
State Court Administrator, Maryland, and a Past-President of NACM; Cynthia
Banks, Director Human Resources Los Angeles Superior; Ruben Carrerou Court
Administrator, 11th Judicial District Miami, Florida; Mark
Dalton, District Court Administrator, Lancaster, Pennsylvania; Zelda M.
DeBoyes, Municipal Court Administrator, Aurora, Colorado, and a
Past-President of NACM; Jose O. Guillen, Court Executive Officer,
Riverside County; California; Frannie Haney, Judicial Educator,
Administrative Office of the Courts, Delaware; Andra Motyka, Court
Administrator, Tacoma, Washington; Joi Sorenson Assistant to the Executive
Officer, Los Angeles Superior Court and NACM President; Patricia Tobias,
State Court Administrator, Idaho; and
Bob Wessels, Court Manager, Houston, Texas and a Past-President of NACM.
The
National Association for Court Management Professional Development
Advisory Committee (NACM/PDAC) oversaw and guided the development of the
Core Competency Curriculum Guidelines.
Current members include: the NACM/PDAC Chair Frank Broccolina,
State Court Administrator, Maryland, and a Past-President of NACM; Cynthia
Banks, Director, Human Resources, Los Angeles Superior Court; Ruben O.
Carrerou, Court Administrator, Eleventh Judicial District, Dade County,
Miami, Florida; Mark Dalton, District Court Administrator, Lancaster,
Pennsylvania; Zelda M. DeBoyes, Municipal Court Administrator, Aurora,
Colorado, and a Past-President of NACM; Jose O. Guillen, Consultant, Napa,
California, formerly Court Executive Officer, Riverside County,
California; Franny Haney, Judicial Educator, Administrative Office of the
Courts, Delaware; Andra Motyka, Superior Court Administrator, Tacoma,
Washington; Lawrence Myers, Municipal Court Administrator, City of Joplin,
Missouri, and NACM President Elect; Joi Sorenson, Assistant to the
Executive Officer, Los Angeles Superior Court, and NACM President;
Patricia Tobias, State Court Administrator, Idaho; and Bob Wessels, Court
Manager, Houston, Texas, and a Past-President of NACM.
Past
NACM/PDAC members include: Jeffrey M. Arnold, former Court Administrator
and Judge, Cook County, Illinois, a Past-President of NACM and Court
Consultant, Niles, Illinois; Jan Bouch, Deputy Executive Officer, Sonoma County, California, the prime author of Education,
Training; Gladys L. Brown, Court Administrator, Columbia, South Carolina;
Alan Carlson, President of the Justice Management Institute, Denver,
Colorado, and staff to the project and the prime author of Essential
Components, formerly Chief Executive Officer, San Francisco Trial Courts,
San Francisco, California; Janet G. Cornell, formerly a Deputy Judicial
Administrator, Maricopa County Superior Court, Phoenix, Arizona, and a
Past-President of NACM, now a Municipal Court Administrator in Phoenix,
Arizona; Geoff Gallas, the Project Director and the prime author of
several Guidelines, formerly Vice President of the National Center for
State Courts and Executive Administrator, First Judicial District,
Philadelphia, Pennsylvania, and now President, Aequitas, Philadelphia,
Pennsylvania; James D. Gingerich, State Court Administrator, Arkansas;
Emily Z. Huebner, Director, Court Education Division, Federal Judicial
Center, Washington, D.C.; Suzanne James, Court Administrator, Upper
Marlboro, Maryland, and a Past- President of NACM; Ingo Keilitz, former
Vice-President, National Center for State Courts Institute for Court
Management and now President, Sherwood Consulting, Williamsburg, Virginia;
Kay Palmer, Judicial Educator, Arkansas; Richard Saks, Chief Judicial
Educator, New Jersey; Dr. Howard P. Schwartz, Judicial Administrator,
State of Kansas; and Anne Thompson, Municipal Court Administrator, Tulsa,
Oklahoma.
The
NACM/PDAC was assisted by current and past NACM/PDAC ex officio members
William Dressel, President, National Judicial College; Ernest Borunda
formerly Dean, National Judicial College and now a consultant based in
Reno, Nevada; Pamela Bulloch, formerly the State Justice Institute Project
Manager and now a consultant based in Washington, D.C.; Maureen Conner,
Executive Director, JERITT, Lansing, Michigan; Chuck Ericksen, Executive
Director, National Center for State Courts Institute for Court Management,
Williamsburg, Virginia; Frank Gavin, former Director, National Center for
State Courts Institute for Court Management, Williamsburg, Virginia, now
Consultant, Brunswick, Maine; Joan Green, formerly with Justice Management
Institute and now a consultant in Denver, Colorado; Barry Mahoney, former
President and now President Emeritus, Justice Management Institute,
Denver, Colorado; and Norman H. Meyer, Jr., Clerk of Court, U.S.
Bankruptcy Court, Albuquerque, New Mexico, and a Past-President of
NACM.
Prime
Authors and The Guideline Development Process
The
Core Competency Curriculum Guidelines were initially drafted by a prime
author(s) with help from the Project Director and for the early
Guidelines, a Content Specialist Group, and others through multiple
drafts.
With
the exception of the Purposes and Responsibilities of Courts and
Education, Training, and Development, the John Hudzik JERITT product
guided the development of initial drafts.
Prime authors developed
Section I What This Core Competency Is and Why It is Important, Section II
Summary Curriculum Guidelines; and Section III Required Knowledge, Skill,
and Ability by review of the KSAs identified by the Hudzik survey work and
their ranking as essential (important) and high court manager performance
inadequacies. KSAs with very
high importance but low inadequacy ratings were generally classified as
Fundamentals. Every KSA with
high importance and high inadequacy was included and many became lead
concepts for Section II Curriculum Guidelines.
Besides carefully reviewing the Hudzik data for the Core Competency
Curriculum Guideline they developed, the prime authors combed KSAs in
other competencies with special attention to relevant KSAs with high
importance and inadequacy, as well as adding missing KSAs.
While
most but not all of the prime authors are or were academics, NACM/PDAC
directed that Guidelines follow the lead of the Trial Court Performance
Standards and not be academic papers.
Sources are acknowledged in the text when appropriate, but
footnotes and other academic conventions are not present.
Following
multiple reviews and NACM/PDAC approval, early Guidelines drafts were sent
to the entire membership of NACM and the Conference for State Court
Administrators. Due to
funding limitations, 200 or more selected reviewers rather than the entire
NACM and COSCA membership reviewed later Guideline drafts following
NACM/PDAC approval. Guidelines were then revised and submitted for publication in
The Court Manager. The
Guidelines published in this special issue were reviewed again and
redrafted primarily by the Project Director with NACM/PDAC oversight.
Prime
authors of the initial drafts were: Purposes and Responsibilities of
Courts (Geoff Gallas); Caseflow Management (Geoff Gallas); Leadership
(Geoff Gallas and Dan Straub); Visioning and Strategic Planning (John
Martin and Brenda Wagenknecht Ivey); Essential Components (Alan Carlson);
Court Community Communication (Tom Hodson and Geoff Gallas ); Resources,
Budget, and Finance (John Hudzik); Human Resource Management (Terry Curry
and Geoff Gallas); Education, Training, and Development (Jan Bouch and
Geoff Gallas); and Information Technology Management (Larry Webster).
Other Reviewers
Besides past and current NACM/PDAC members,
Content Specialist Group members and other key reviewers included: Alex
Aikman, former Court Executive, and now Consultant, Redding, California;
Legrome D. Davis, Judge, U.S. District Court for the Eastern District of
Pennsylvania, formerly Judge, Court of Common Pleas, Philadelphia,
Pennsylvania; Maureen Solomon, Court Consultant, Lakewood, Colorado; Holly
Bakke, Court Consultant, Chatham, New Jersey; Tim Dibble, Vice President,
Aequitas, Jenkintown, Pennsylvania; George Gish, formerly Court
Administrator, Detroit Recorders Court, now Consultant, Southfield,
Michigan; Ernest Friesen, formerly Administrative Director of the United
States Courts and the first Executive Director of the Institute for Court
Management, now Consultant, Silverthorne, Colorado; Caroline Cooper,
American University, Washington, D. C.; William Dressel, formerly Judge,
Fort Collins, Colorado, and now President, National Judicial College; Doug
Somerlot, formerly Director, Family Justice Leadership Institute, Cook
County Circuit Court, Chicago, Illinois, and now Senior Staff at the
Justice Management Institute, Denver, Colorado; Frank Sullivan, Justice,
Indiana Supreme Court, Indianapolis, Indiana; Dr. Carl Baar, Professor,
York University and Consultant, Toronto, Canada; Christopher Crawford,
formerly Municipal Court Administrator, Torrance, California, now
President, Justice Served, Eureka, California; Robert Tobin, National
Center for State Courts, Arlington, Virginia; Dale Lefever, University of
Michigan Medical School, Ann Arbor, Michigan; Steven Steadman, formerly
the District Court Administrator, La Crosse, Wisconsin, and now a Senior
Consultant with Policy Studies Inc; Kathy Mays, Deputy State Court
Administrator, Virginia; Louis Hentzen, former District Court
Administrator, Wichita, Kansas; Gordon Griller, Court Administrator,
Phoenix, Arizona; John Greco, Municipal Court Administrator, Tempe,
Arizona; and Clem Bezold, President, Alternative Futures, Alexandria,
Virginia, among others.
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