"Courts exist to serve the public, not to serve judges, court managers, or lawyers. Everything that mangers do are but means to an end and that end is service to the public."

Edward B. McConnell
President Emeritus
National Center for State Courts

Trial courts are public institutions that must be open and accessible. The court manager's role is to eliminate unnecessary barriers to court services. Location, physical structure, procedures, language, and the responsiveness of personnel can interfere with access.

• NACM is committed to improving the public's access to trial courts and to educating the public on the role of the courts.
• NACM coordinates Law Day programs throughout the country through its active and creative public information service.
• NACM publishes information brochures and how-to articles to assist court managers and managing judges in making courts accessible.
• NACM makes available information on successful projects from its extensive network of courts in the United States, Canada, Australia, and other countries.
• NACM conducts educational programs on topics related to the Americans with Disabilities Act, alternative dispute resolution projects, and the use of interpreters in courts.
• NACM participates in research to help courts reduce costs and eliminate delay.